Frequently Asked Questions
Answers to common questions about World Cup Hub.
01 Is World Cup Hub licensed and regulated?
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Yes, World Cup Hub operates under a licence from the Malta Gaming Authority (MGA) and also holds a UK Gambling Commission licence. These regulators require the site to follow strict fairness, anti‑money‑laundering and player‑protection rules. You can verify our licence numbers on the regulator’s public register.
02 What bet types can I place on World Cup matches?
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World Cup Hub offers pre‑match and live markets including 1X2, Asian handicap, over/under, correct‑score, first‑goal‑scorer, and a full range of player props (e.g., goals, assists, cards). Specials such as tournament winner, top scorer, and group‑stage eliminations are also available. All markets are displayed in decimal, fractional, or American odds formats.
03 How do I verify my account and why is verification required?
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After registering, you’ll be asked to upload a government‑issued ID and a recent proof of address (utility bill or bank statement). Verification is a mandatory Know‑Your‑Customer (KYC) step to prevent fraud, under‑age gambling, and money laundering. Once the documents are approved, usually within a few hours, you’ll have full access to deposits and withdrawals.
04 What is the minimum deposit and how long do withdrawals take?
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The minimum deposit is $10 (or equivalent in your currency). Deposits via Visa, Mastercard, Skrill, Neteller, and crypto are instant. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers typically take 3–5 business days. A small number of withdrawal methods may incur a nominal fee, shown before you confirm.
05 What happens to my bet if a World Cup match is postponed or cancelled?
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If a match is postponed before kick‑off and not rescheduled within 48 hours, the market is void and the stake is returned to your account. For matches cancelled after some play (e.g., abandoned after 80 minutes), bets are settled based on the official result declared by FIFA. Any disputed outcomes are resolved using the governing body’s official match report.
06 Does World Cup Hub provide responsible gambling tools?
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Yes. From the ‘Responsible Gaming’ section of your account settings you can set deposit, loss, and wager limits, request a cool‑off period (24 hours to several weeks), or self‑exclude for a longer term. All limits take effect immediately and can be adjusted, but decreasing a limit is instant while increasing requires a 24‑hour waiting period.